From February 16 to February 19, 2014, the outsourcing industry's leading thinkers and practitioners gathered at the Disney's Contemporary Resort & Conference Center in Lake Buena Vista, Florida for the 17th annual Outsourcing World Summit. Organized by the International Association of Outsourcing Professionals (IAOP), the summit aimed to challenge and educate the attendees, as well as to provide essential insights on the latest developments that are shaping the outsourcing industry. More than 800 delegates from 41 countries attended the event.
The summit's program included more than 50 conference sessions with 100 speakers, an exhibition with 80 exhibitors, an awards luncheon, and a variety of networking events. The sessions offered visionary keynote presentations and interactive panel discussions.
At the awards luncheon, IAOP recognized the best outsourcing professional teams with the Global Excellence in Outsourcing (GEO) Award, named the IAOP Members of the Year, encouraged excellence in Corporate Social Responsibility (SCR) with the IAOP/ISG Global Outsourcing Social Responsibility Impact Award (GOSRIA), and honored C–level executives and leading academics working in the outsourcing field at The Outsourcing Hall of Fame for their contributions to the management practice, the industry of outsourcing, and society at–large. In addition, IAOP unveiled its The Global Outsourcing 100 and The World's Best Outsourcing Advisors lists.
Special attention at the conference was devoted to CSR in outsourcing. Two dedicated sessions were held on the topic. The first session focused on Impact Sourcing, a new field of the outsourcing industry creating jobs for disadvantaged. The other session considered the best practices, trends and priorities in CSR.
IBA Group was listed among the Global Outsourcing 100 companies and participated as an exhibitor and a member of IAOP.