Assisting in the Creation of Comprehensive Customer Dossiers for Credit Ratings, Available upon Request
BACKGROUND
Our client is a consulting firm operating in the DACH region, specializing in delivering business solutions across various industries. They focus on enhancing operational efficiency and strategic development through expert consulting services. The client needed to expand the channels for receiving client information from credit agencies for their creditworthiness check module (for both individuals and legal entities) based on SAP R3, ECC, CRM, C4C.
CHALLENGES
Developing new services and enhancing the company’s existing services, related to integration with the SAP CRM solutions of external providers of information and services (rating and credit agencies).
SOLUTION HIGHLIGHTS
- Enhancement of the creditworthiness check module in SAP ECC (interaction with 5+ credit agencies).
- Development of a new FIORI application for the creditworthiness check module.
- Development of user interfaces for calling the creditworthiness check module from SAP CRM and SAP C4C.
KEY RESULTS
- Both the accessibility and completeness of information provided by the creditworthiness check module for clients have been improved by ensuring integration with CRM systems of service providers and other sources of external information.
- The ability to interact with multiple credit agencies has been successfully added.