IBA Group Becomes Three Times All Star Winner of The GO100

May 30, 2022

On May 16, 2022, the International Association of Outsourcing Professionals (IAOP®) published the list and sub-lists of The 2022 Global Outsourcing 100®, following the publication of the IAOP’s advertising feature in the special Fortune 500 issue of FORTUNE® magazine. IAOP recognized IBA Group as a Leader and distinguished the company in all sub-lists of the ranking.

IAOP has been listing IBA Group in the Leaders category of The Global Outsourcing 100 for ten consecutive years and recognizing IBA Group in all sub-lists of the ranking for three consecutive years.

As IAOP is the most respectful and authoritative outsourcing organization with the highest standards of performance excellence, inclusion on their annual list of best performing outsourcers showcases IBA Group as a proven industry leader.

IBA Group’s Achievements in The 2022 Global Outsourcing 100

  • Making The 2022 Global Outsourcing 100 list
  • Judging Size Group: Leader
  • Sub-Lists (Full stars):

○ Sustained Excellence

○ All Star

○ Customer References

○ Awards & Certifications

○ Programs for Innovation

○ Programs for Corporate Social Responsibility

  • Outsourcing Service Areas

○ Document Management

○ Financial Management

○ Information/Communications Technology

The overall company’s score is 7.85, which is 1.17 points higher than the industry’s average, 8 points being the highest possible score. For the Programs for Innovation sub-list, IBA Group submitted its smart mobility projects, cloud platform used for centralized storage of Chest X-Rays and CT scans of COVID-19 patients, and Visual Analysis Solution that helps detect fraudulent schemes, and prevent corruption and embezzlement. As for the Programs for Corporate Social Responsibility sub-list, IBA Group submitted its CSR report prepared for the UN Global Compact, highlighting cooperation with universities, employee support, environmental protection, customer relations, and other company’s activities.

Debi HamillIAOP’s CEO

IAOP CEO Debi HamillThe last two years have emerged as the most challenging in recent history, with the entire world struggling to overcome the health and economic challenges posed by the COVID-19 pandemic. Every organization in every industry has felt the impact. That’s why we are especially proud of the providers and advisors named in The 2022 Global Outsourcing 100®. Congratulation on being included among the very best in the world.

Sergei LevteevIBA Group CEO & Chairman

IBA Group has been listed in the Leaders category of The Global Outsourcing 100 for ten straight years and recognized in all sub-lists of the ranking for three years in a row. We are honored to confirm the special recognitions as Super Stars of The Global Outsourcing 100 and a top company for Customer References, Awards & Certifications, Programs for Innovation, and Programs for Corporate Social Responsibility. These recognitions are a testament to our perseverance and commitment to sustainability and excellence. We remain focused on further improvement of our services to achieve the highest levels of customer satisfaction and innovation.

A Bulwark in the Storm

Entitled A Bulwark in the Storm, the special advertising feature in the Fortune 500 Magazine by IAOP says that outsourcing partnerships have emerged as a stopgap against myriad challenges facing the post-pandemic workplace. The article quotes Debi Hamill, IAOP CEO, as saying: “Outsourcing goes beyond merely contracting for services. These are collaborative partnerships that are now an integral piece of the success strategy for nearly every organization in the world. Outsourcing gives companies access to untapped labor pools and underserved communities, which makes good sense both from a business and social impact standpoint. Additionally, the accelerated adoption of digital technologies—while leaving many companies scrambling—has been an area of strength for outsourcing.”

About The Global Outsourcing 100

In its 16th year, The Global Outsourcing 100 and its sub-lists are essential references for companies seeking new and expanded relationships with the best companies in the industry. The lists include companies that provide the full spectrum of outsourcing services — not just information technology and business process outsourcing, but also facility services, real estate and capital asset management, manufacturing, and logistics. They include not only today’s leaders, but tomorrow’s rising stars.

Companies of all sizes, from around the world and across the entire outsourcing industry – information technology outsourcing, business process outsourcing, facility services, real estate, design, testing, manufacturing, and logistics, to name a few – can apply for inclusion on these lists. IAOP Membership is not required, nor is it considered in compiling the final lists.

To help ensure participation by a broad cross-section of the industry, The Global Outsourcing 100 list includes larger established global firms, referred to as ‘Leaders’ and smaller, faster-growing firms with less than $50 million per year in revenue and/or fewer than 5,000 employees, referred to as ‘Rising Stars,’ as well as ‘Advisors,’ regardless of size.

Companies are first organized by Leader, Rising Star or Advisor criteria and then evaluated based on four judging categories. The final list is composed of the top-scoring companies, regardless of type.

The aggregate scores from the areas that include Customer References, Awards and Certifications, Programs for Innovation, and Corporate Social Responsibility (CSR) determine inclusion on the lists. All companies included on the list have demonstrated their global excellence.

About IAOP

IAOP is the global association that brings together customers, providers, and advisors in a collaborative, knowledge-based environment that promotes professional and organizational development, recognition, certification, and excellence to improve business service models and outcomes. Our members and affiliates worldwide are digging deep at IAOP conferences, learning at IAOP chapter meetings, getting trained and certified at IAOP courses and workshops, and connecting through IAOP social media, all with one goal: better business results. Whether you are a customer, provider or advisor, new to collaborative business models like outsourcing, or an experienced professional, IAOP connects you and your organization to the growing global community and the resources you need to get the results your company deserves and demands. For more information, visit www.IAOP.org.

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