The GO100 Showcases IBA Group for 10 Straight Years

February 16, 2022

The International Association of Outsourcing Professionals (IAOP) named IBA Group, a trusted technology partner, as one of the world’s top 100 outsourcing service providers for the tenth consecutive year.

 IAOP revealed the alphabetic Global Outsourcing 100 list at the Outsourcing World Summit OWS22, the series of online events that take place each Wednesday from January to March 2022. As IAOP is the most respectful and authoritative outsourcing organization with the highest standards of performance excellence, inclusion on their annual list of best performing outsourcers showcases IBA Group as a proven industry leader.

Michael ForbesManaging Director at IAOP

IAOP Mike ForbesCongratulations! It is my pleasure to advise you on behalf IAOP® and this year’s judges’ panel that your company has been selected for The 2022 Global Outsourcing 100 list produced by IAOP, in the LEADER Judging Size category. Your participation demonstrates a commitment to excellence and continuous improvement that is the hallmark of the outsourcing industry.

Debi HamillIAOP’s CEO

IAOP CEO Debi HamillA big thank you and congratulations to the companies named to The 2022 Global Outsourcing 100® for rising to the occasion in a particularly challenging year. Your tenacity, grit, and leadership were critical to ensuring our industry came out the other side of the global pandemic and we’re pleased to recognize you for your quality and performance excellence.

The GO100 judging is based on a rigorous scoring methodology that includes an independent review by a panel of IAOP customer members with extensive experience in selecting outsourcing service providers for their organizations.

IBA Group has been included in the Leaders category of The Global Outsourcing 100 for ten years running. In 2021, IAOP recognized IBA Group as Super Stars of The Global Outsourcing 100 and distinguished the company in all sub-lists of the rating with the highest possible scores.

About The Global Outsourcing 100

The Global Outsourcing 100 and its sub-lists are essential references for companies seeking new and expanded relationships with the best companies in the industry. The lists include companies worldwide that provide the full spectrum of outsourcing services — not just information technology and business process outsourcing, but also facility services, real estate and capital asset management, manufacturing and logistics. They include not only today’s leaders but tomorrow’s rising stars.

Companies of all sizes, from around the world and across the entire outsourcing industry – information technology outsourcing, business process outsourcing, facility services, real estate, design, testing, manufacturing and logistics, to name a few – can apply for inclusion on these lists. IAOP Membership is not required, nor is it considered in compiling the final lists.

To help ensure participation by a broad cross-section of the industry, The Global Outsourcing 100 list includes larger established global firms, referred to as ‘Leaders,’ smaller, faster-growing firms with less than $50 million per year in revenue and/or fewer than 5,000 employees, referred to as ‘Rising Stars,’ as well as ‘Advisors,’ regardless of size.

Companies are first organized by Leader, Rising Star or Advisor criteria, then evaluated based on four judging categories. The final list is composed of the top-scoring companies, regardless of type.

The aggregate scores from the areas that include Customer References, Awards and Certifications, Programs for Innovation, and Corporate Social Responsibility (CSR) determine inclusion on the lists. All companies included on the list have demonstrated their global excellence.

About IAOP

IAOP is the global association that brings together customers, providers, and advisors in a collaborative, knowledge-based environment that promotes professional and organizational development, recognition, certification, and excellence to improve business service models and outcomes. Our members and affiliates worldwide are digging deep at IAOP conferences, learning at IAOP chapter meetings, getting trained and certified at IAOP courses and workshops, and connecting through IAOP social media, all with one goal: better business results. Whether you are a customer, provider or advisor, new to collaborative business models like outsourcing, or an experienced professional, IAOP connects you and your organization to the growing global community and the resources you need to get the results your company deserves and demands. For more information, visit

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