Mark Hillary is our blogger and an author of 17 books on technology and customer experience.
How SAP Is Redefining How ERP Can Create New Business Solutions
I visited IBA Group just a few months ago and one of the most interesting interactions I had during my visit was with Dmitry Konevtsev, the SAP Department Director.
What is a Cloud Management Platform?
Most people working in IT today know about the cloud and how cloud-based systems can offer immediate access to storage or computing power easily. Many companies now use a cloud strategy to ensure they can ramp up and down on available systems or storage – it’s a common theme of discussion when planning an IT strategy.
Why Won’t Robots Replace Human Workers?
The business journals used to say that outsourcing and offshoring was replacing the need for companies to hire people. Now it’s the robots that are supposed to be taking our jobs. Business journals and commentators across the world are suggesting that a wave of automation driven by smart Artificial Intelligence (AI) systems will largely replace the need for workers.
How Technology Companies Are Delivering A Wave Of CX Innovation
It’s always great to see when the new issue of Intelligent Sourcing arrives. It’s updated all the time online, but there is still something nice about seeing a collection of news bound together in a real magazine.
Digital Twins Will Aid Digital Transformation In 2020
I wrote recently on this blog about the use of SAP to create Digital Twins, a digital representation of a real system so it can be more easily monitored and controlled. As I mentioned earlier, this has been a common practice in aviation for several years.
RPA Has Truly Arrived
When I recently visited IBA Group in Minsk I was expecting to hear about their Cloud Computing solutions and some of their more recent developments in Machine Learning, but I was surprised to hear exactly how developed their Robotic Process Automation (RPA) expertise is today.