Mark Hillary

Mark Hillary is our blogger and an author of 17 books on technology and customer experience.

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What is a Cloud Management Platform?

Digital Twins Will Aid Digital Transformation In 2020

How SAP Is Redefining How ERP Can Create New Business Solutions

How Technology Companies Are Delivering A Wave Of CX Innovation

Connecting RPA to Create An Automated Enterprise

Using The Cloud To Achieve Digital Transformation

RPA Is The First Step To Data Automation, Not The Final Answer

Why Won’t Robots Replace Human Workers?

Is There A Difference Between Consumer IoT And Industrial IoT?

Making Sense of All That Data